Steve August - KDA Research
Steve August is a Principal of KDA Research based in San Francisco. KDA Research provides full-service, in-depth qualitative research that provides a full, rich portrait of customer experience. KDA offers both traditional in-depth research and online in-depth using their innovative new online research platform Revelation™.
Steve has spearheaded the development of Immersive Research, a new online in-depth methodology that captures customer experiences and emotions as they unfold, and has published articles in Quirk's Marketing Research Review, Productmarketing.com magazine, and the Silicon valley Product managers Association newsletter.